Last updated: September 19, 2026
We want you to feel confident ordering from Wepant. Contact us at wepent.official@gmail.com within 30 days after delivery to request a return.
Return eligibility
The costume must be unworn, unwashed, undamaged, and returned with its original packaging, tags, and every included piece. Because the product is sold as one coordinated set, we cannot accept partial bundle returns.
Hygiene-sensitive accessories
Worn or opened hair pieces, worn earrings, and used or opened temporary tattoo sheets cannot be returned unless they arrived damaged, defective, or incorrect. Please inspect all pieces before trying on the accessories.
How to request a return
Email us with your order number, return reason, and photos if the item is damaged or incorrect. Approved returns receive instructions and the correct return address. Items sent without approval may not be accepted.
Return shipping
Customers pay return shipping for fit, preference, or change-of-mind returns. Wepant covers reasonable return shipping when we confirm an item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable unless required by law or the return resulted from our error.
Refund timing
After inspection, approved refunds are sent to the original payment method. Banks and card providers normally require 5–10 business days to post the refund.
Changes and cancellations
Contact us as soon as possible. We will try to help before fulfillment begins, but changes and cancellations are not guaranteed after processing starts.
This policy does not limit rights provided by applicable consumer law.
